privacy policy

General Matters

Ecoviv takes your privacy seriously. Please read the following to learn more about our privacy policy.

1. This Policy applies to all Ecoviv Web Sites ("Web Sites"). This Policy does not apply to other companies' or organizations' Web Sites to which we link. You should carefully review the privacy policies of those Web Sites in order to determine how they treat your personal information.

2. This policy describes what types of information we gather about you, how we use it, under what circumstances we disclose it to third-parties, and your rights to update or correct it.

3. This policy does not apply to the practices of companies or Web Sites that Ecoviv does not own or control or to people that Ecoviv does not employ or manage.

Information Gathered From All Visitors

Aggregate Data

We gather certain generic information with respect to customers' use of our Web Sites. Information may include number of unique visitors, the frequency with which they visit, and the areas on the Web Sites that they favour. This data helps us determine the extent to which our customers use certain parts of our Web Sites, which, in turn, enables us to make it as appealing as possible.

Cookies

We use "cookies" on our Web Sites. Cookies are pieces of information or data sent to your browser from a web server and stored on your computer's hard drive for record-keeping purposes. Cookies tell our computer that you've visited before and can help to make your visit more personal so you don't have to re-enter info on a return visit. Cookies also allow us to count the number of unique and return visitors who use our Web Sites.

Most browsers are initially set up to accept cookies. It is important to note that you may not be able to use certain features like checking out (and participate in certain offerings) on our Web Sites if you choose not to accept cookies. Cookies can also enable us to track and target the interests of our users to enhance their experience on our Web Sites.

IP Addresses

We collect and analyse traffic on our Web Sites by keeping track of the IP addresses of our visitors. An IP address is a unique number assigned to your computer when you are using your browser on the Internet. We log this information so that we can monitor things like the number of visitors visiting the Web Sites; however, we do not link your IP address to any personally identifying information.

Uses of Personal Information

If you have provided us your consent via opt-in subscription, we may use the information we have collected about you in five ways:

• To send personalized, targeted information that we think our users will find relevant, either from Ecoviv or directly from its Business Partners;

• To support any of your requests like order processing;

• To contact the user for feedback and surveys; and

• To send the user other information about Ecoviv or its Business Partners. These communications include but are not limited to e-mail, postal mail.

Disclosure Exceptions

Notwithstanding the above policies, we reserve the right to disclose your personal information to appropriate third-parties if we are required to do so by law or we believe that such action is necessary:

• To comply with legal process such as a search warrant, subpoena or court order;

• To protect the company's rights and property;

• To investigate reports of users sending material using a false e-mail address or users sending harassing, threatening, or abusive messages;

• To protect Ecoviv against misuse or unauthorized use of our Web Sites and/or the Ecoviv service; or

• During emergencies, such as when we believe someone's physical safety is at risk.

Contact Information

If you have questions or concerns regarding this Policy, you should email Ecoviv at This e-mail address is being protected from spambots. You need JavaScript enabled to view it